Dear Valued Midstate Tool Customers, Vendors and Partners,
Midstate Tool & Supply, Inc. recognizes the essential role that tools and supplies play in a functioning society. We also know many of our valued customers and partners such as you are assessing the impact and the disruptions caused by the COVID-19 coronavirus. Our thoughts are with you and your employees and their families at this very difficult time.
We want to inform you of the efforts Midstate Tool & Supply is taking to continue serving you today and in the future. Like other companies, we are making some adjustments to accommodate local mandates and precautions against COVID-19. At the same time we realize that tools and supplies are essential to projects that protect important vehicles, equipment and property. Midstate Tool is committed to making sure you have what you need to meet these important needs.
Your regular Midstate Tool & Supply contacts are available and our sales representatives are actively working and serving our customers and inquiries. We are encouraging our sales and support personnel to engage via email, phone and other electronic media as much as possible. Please continue to reach out to them as you normally would.
If for any reason you cannot reach your regular representative and want to connect with Midstate Tool & Supply, we have included Our Customer Service contact information below.
As for our ability to supply you with products and supplies, we are pleased to say that our team has done a terrific job of working with our Vendors to provide the material you need. In some cases, however, we are seeing delays in supplier deliveries or logistic flows. Our team is working hard to minimize these delivery impacts as much as possible. As needed, we are notifying affected customers of delays as new information is available.
The safety of our employees and customers is our top priority, and we continue to monitor the COVID19 situation globally. As circumstances change, we may reach out with more information or an update. In the meantime, please know that we appreciate your continued support of Midstate Tool & Supply and your business.